Professional Development Course – BSDI

Communication Skills Training Course

Introduction:

The Communication Skills Training Course is designed to enhance participants’ ability to communicate effectively in various personal and professional settings. Effective communication is a cornerstone of success in today’s dynamic and interconnected world. This course covers fundamental communication principles, techniques, and strategies to help participants become more confident and proficient communicators. Through interactive sessions and practical exercises, participants will learn how to express themselves clearly, listen actively, build rapport, and navigate challenging communication scenarios.

Course Contents:

  1. Introduction to Communication Skills
  2. Understanding the Communication Process
  3. Verbal Communication Skills
  4. Nonverbal Communication Skills
  5. Active Listening Techniques
  6. Building Empathy and Understanding
  7. Assertiveness Training
  8. Conflict Resolution Strategies
  9. Effective Presentation Skills
  10. Business Communication Essentials
  11. Written Communication Skills
  12. Interpersonal Communication Skills
  13. Cross-Cultural Communication
  14. Communicating with Confidence
  15. Communication in Leadership
  16. Communication in Teamwork and Collaboration

Career Prospects:

Upon completion of the Communication Skills Training Course, participants will possess essential communication skills that are highly valued by employers across various industries. Career prospects include:

  • Communication Specialist
  • Public Relations Officer
  • Customer Service Representative
  • Sales and Marketing Professional
  • Human Resources Specialist
  • Training and Development Coordinator
  • Project Manager
  • Team Leader or Supervisor
  • Executive Assistant
  • Business Development Manager

Job Roles:

Participants will develop practical skills in verbal and nonverbal communication, active listening, assertiveness, conflict resolution, and presentation delivery. They will learn how to communicate effectively in different contexts, such as business meetings, presentations, negotiations, and interpersonal interactions. Additionally, participants will gain insights into cross-cultural communication and leadership communication strategies. These skills are essential for a wide range of job roles that require strong communication abilities and interpersonal skills.

Duration:

The Communication Skills Training Course spans a duration of 16 hours, delivered over multiple sessions. Participants will engage in interactive lectures, group discussions, role-playing exercises, and case studies to reinforce their learning. The course is designed to be comprehensive yet concise, providing participants with practical skills and techniques that they can immediately apply in their personal and professional lives.

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Duration: 16 Hours
Video: 16 Hours
Level: Beginner