Professional Development Course – BSDI

Negotiation Skills Course


Negotiation skills are indispensable for professionals in various fields to navigate conflicts, reach agreements, and achieve mutually beneficial outcomes. The Negotiation Skills Course equips participants with the knowledge, strategies, and techniques to negotiate effectively in both professional and personal contexts. Through interactive learning experiences and practical exercises, participants will learn how to prepare for negotiations, communicate persuasively, manage conflicts, and secure favorable deals.


Course Contents:

  1. Understanding Negotiation: Fundamentals of Negotiation, Types of Negotiations, and Importance of Negotiation Skills
  2. Preparation and Planning: Setting Objectives, Identifying Interests and Priorities, Researching Counterparts, and Developing Strategies
  3. Effective Communication: Active Listening, Asking Powerful Questions, and Using Verbal and Nonverbal Communication to Build Rapport and Trust
  4. Persuasion and Influence: Techniques for Framing Arguments, Presenting Proposals, and Gaining Agreement
  5. Building Relationships: Developing Positive Relationships with Counterparts, Building Trust, and Managing Emotions
  6. Managing Conflicts: Strategies for Handling Disputes, Addressing Differences, and Finding Common Ground
  7. Creative Problem-Solving: Generating Options, Exploring Alternatives, and Finding Win-Win Solutions
  8. Negotiation Tactics and Strategies: Recognizing and Responding to Common Tactics, Negotiating Power Dynamics, and Maintaining Control
  9. Handling Difficult Situations: Dealing with Tough Negotiators, Breaking Deadlocks, and Overcoming Obstacles
  10. Ethical Considerations: Maintaining Integrity, Honesty, and Fairness in Negotiations
  11. Negotiating in Different Contexts: Adapting Strategies for Different Cultures, Personalities, and Situations
  12. Closing Deals: Finalizing Agreements, Documenting Terms, and Ensuring Compliance
  13. Post-Negotiation Review: Evaluating Negotiation Outcomes, Reflecting on Performance, and Identifying Areas for Improvement
  14. Negotiation Simulation Exercises: Role-Playing Negotiation Scenarios, Applying Skills in Realistic Situations, and Receiving Feedback
  15. Continuous Improvement: Developing a Personalized Action Plan for Ongoing Skill Development and Growth


Career Prospects:

The Negotiation Skills Course enhances participants’ ability to negotiate effectively in a wide range of professional roles and industries. Career prospects include:

– Sales and Business Development

– Procurement and Supply Chain Management

– Contract Management

– Project Management

– Human Resources and Talent Management

– Legal and Compliance

– Entrepreneurship and Startups

– Consulting and Advisory Services

– Diplomacy and International Relations

– Conflict Resolution and Mediation


Job Roles:

Participants will develop competencies in negotiation strategy, communication, relationship-building, problem-solving, conflict resolution, and decision-making. Job roles may involve negotiating contracts, agreements, deals, partnerships, settlements, salaries, terms, and conditions.


Training Methodology:

The Negotiation Skills Course employs a blend of interactive lectures, case studies, role-plays, simulations, group discussions, and hands-on exercises. Participants will engage in negotiation simulations to practice skills, apply strategies, and receive feedback. The course emphasizes experiential learning, peer collaboration, and practical application to enhance negotiation skills effectively.



The Negotiation Skills Course is designed to be completed within a duration of 16 hours, typically delivered over multiple sessions or modules. The condensed format allows participants to gain valuable insights and skills efficiently while accommodating busy schedules. The duration enables comprehensive coverage of key topics while providing ample opportunities for practice, feedback, and skill reinforcement.

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Duration: 16 Hours
Level: Beginner