Professional Development Course – BSDI

Developing Professional Image for Front Desk Executives

Learning Objectives:

  • Give clear guidelines for creating professional image.
  • Provides tips to improve performances
  • Provide guidelines to enhance personal productivity
  • The first 90 days of Building a strategy
  • Understand the best practices

Workshop Content:

  • Features of a professional image
  • What will damage the organization’s image
  • Etiquette for facial expression, Body language, Telephone, Email
  • How to handle difficult people with Diplomacy and Tact
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Duration: 3 hours
Level: Beginner