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What Will I Learn?

Understanding Different Styles of Behaviour
  • A definition of assertive behaviour and the benefits it offers
  • Distinguishing between assertive, aggressive and passive behaviour
  • Assertiveness at work-understanding human behaviou
Recognising Your Own Style and Behaviours
  • Self-assessment of your style-the associated strengths and weaknesses
  • Cultural and gender based influences on your behaviour
  • Building relationships with work colleagues
  • Developing an assertive behavioural style

Course Objectives

    By the end of our Confidence Building training and Assertiveness course you will be able to:

  • Recognise the link between assertiveness, confidence and self-esteem
  • Identify the best approach to use when voicing ideas and opinions to colleagues and especially senior managers
  • Handle difficult situations and people confidently and assertively
  • Deal with criticism, confrontation, anger, and negativity effectively and po sitively
  • Overcome feelings of apprehension and understand the importance of language and body language to assertiveness
  • Develop techniques for better working relationships using assertiveness


Our Two Days Assertiveness training course provides practical advice and techniques to boost your confidence and build self-esteem.

Share experiences with others in a safe environment, understand your own behavioural styles and those of others and develop achievable techniques for communicating and behaving more assertively.

On our Assertiveness course you will learn strategies for handling conflict, communicating assertively and developing relationships that can be applied both at work and in your person al life.

Would you like to take this course?

Dial +88 01713493243

Includes :

  • On-Demand Video
  • Training Materials ( Hard & Soft Copies )
  • Free Follow-up Training
  • Expert Training Resources

Is this course Helpful?

Please let us know we can customize this course as per your Need for any group / organization